Certificate Workshop 
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Making the Most of Local Business Listings

The #1 goal of digital marketing is to make it easy for people to find our businesses and book with us, but very few local businesses are taking full advantage of the free opportunities on their local listings.

This practical Workshop will guide you through the process of claiming and taking advantage of the features in your Google Business Profile, Apple Business Connect, Bing Places for Business, and Tripadvisor.

You will gain an understanding of specific features, simple ways to improve your listings, and some hidden benefits that every business — large and small — can take advantage of.

Highlights

Create or Claim your Business Profiles

Appear in search results & maps listings

Effectively manage & respond to reviews

Apply insights to SEO & content creation

Skill Level: Intro

Duration: 43 minutes

Instructor: Conner Galway

 Certificate of Completion

Workshop Overview

Claim and optimize local business listings to build your online presence and improve your digital guest experience

 What you'll learn

  • What business profiles are and how to create/claim them
  • How to optimize each profile
  • Features & benefits
  • How to effectively respond to any online review

 Created for:

  • Digital marketers
  • Community Managers
  • Marketing leaders
  • Destination marketers
  • Business Owners
  • Destination leaders
Meet your Instructor

Conner Galway

President, eLearningU; Junction Consulting

Conner founded the digital business consulting firm Junction, based out of Vancouver BC. There, he leads a team that conducts research, develops strategy, and consults with organizations that are looking to capitalize on digital opportunities.

Conner is an advisor to tourism businesses, leads training for Destination BC, and publishes The Brief — an award-winning weekly newsletter read by executives at many top North American brands.

Some of Conner’s clients include lululemon, Ontario's Southwest, Travel Northern BC, Oak Bay Beach Hotel, and Mexico’s largest resort group: Grupo Vidanta.

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